The Family plan
Maintenance is rarely a one-person job. The Family plan lets up to six people share one household and split the load. This page covers inviting, sharing, privacy, and switching between views.
What you get on Family
- Up to six people in one household (the owner plus five members).
- Shared items. Anyone in the family can see the car, the fridge, or the dog.
- Assigning tasks. "Olivia handles the dog. Marcus handles the yard."
- Personal items. Things you mark personal stay private, even from your spouse.
- One bill. The owner pays. Members do not need their own subscription.
- Family dashboard. A shared kiosk view on an iPad, with calendar, today's tasks, and a slideshow. See Wall Tablet.
To start, the owner upgrades to Family at Billing.
Inviting people
Once you are on Family:
- Go to Settings → Family.
- Click Invite member.
- Enter their email and pick a role: Owner, Admin, or Member.
- Send it. They get an email with a join link.
Invites expire after seven days. You can resend or revoke them from the same page.
What the roles can do
| Role | Can see shared items | Can add items | Can invite | Can change billing | | --- | --- | --- | --- | --- | | Owner | Yes | Yes | Yes | Yes | | Admin | Yes | Yes | Yes | No | | Member | Yes | Yes | No | No |
There is always exactly one Owner. The Owner can hand off the role from Settings if you ever need to.
When someone joins
When a family member accepts the invite, two things happen:
- They land on their own Home page. It is empty until shared items show up.
- They can immediately see everything marked as family-shared in your household.
Members keep their own login. Their personal items stay personal.
Sharing an item
Every item has a Visibility setting:
- Personal. Only you can see it. The default for things like your phone, your passport, your medications.
- Family. Everyone in the household sees it. Use this for the car, the house, the dog, the lawnmower.
You set visibility when you create the item, and you can change it later from the item's detail page.
Family-shared items also have an Assigned to field. If you assign the dog to Olivia, her name shows up as the owner, and reminders for the dog's tasks go to her by default.
What family members can and cannot do with shared items
- They can see every detail: photos, notes, schedules, history, cost log.
- They can mark tasks done.
- They can add new schedules to a shared item.
- They cannot edit core details (name, brand, photos) on items they do not own. Only the person who added it can do that.
If you want to share the editing power, the original creator can transfer ownership from the item's More menu.
Personal mode and family mode
There is a small toggle in the top bar (visible on Family plans only) that switches between You and Household:
- You shows only your personal items and your assigned tasks.
- Household shows everything visible to the family.
The toggle remembers your last choice. Most people leave it on Household.
Family relationships
Inside the Family plan you can also define how people are related. On any person's detail page, the Relationships section lets you say "Olivia is my daughter," "Marcus is my husband," and so on. Relationships are reciprocal: setting one direction fills in the other.
This becomes useful for things like family doctor reminders, school routines, and shared events.
Removing someone
If a member leaves the household:
- Go to Settings → Family.
- Find their row, click the … menu, choose Remove.
When you remove someone:
- They keep their own account, but lose access to your shared items.
- Anything they marked personal goes with them.
- Anything they shared with the household stays.
Billing on Family
The Owner pays one monthly or yearly fee. Members do not need a card on file. If the Owner cancels or downgrades, the whole household drops back to the Free plan at the end of the billing period. Items and history are preserved.
What to read next
- Wall Tablet (Kiosk) lets the whole family see the same dashboard on an iPad.
- People covers tracking non-family humans like kids and aging parents.
- Billing and plans explains the price tiers in detail.