Account and security
This page covers the boring-but-important stuff: changing your email, resetting your password, linking sign-in methods, two-factor authentication, and deleting your account.
Changing your email
- Open Settings → Profile.
- Click the email field and enter the new address.
- We email a confirmation link to the new address.
- Click the link from a device where you can also access your old email.
The change takes effect once you click the confirmation link. Until then, your account still uses the old email.
If you lose access to the email you signed up with, contact support. We have a manual process for recovery.
Resetting your password
From the login page, click Forgot password.
We email a reset link to the address on file. The link expires after 1 hour for security. If it expires before you use it, request a new one.
If you signed up with Google or Apple, you do not have a Life Maintenance password to reset. Sign in with the same provider you used to sign up.
Sign-in methods
You can sign in with:
- Email and password.
- Google. Single sign-on.
- Apple. Sign in with Apple, with optional private relay email.
You can link multiple methods to the same account so you can switch between them. From Settings → Security → Sign-in methods, click Add method and authenticate.
This is most useful for iOS users who started with Apple but later want to also use email and password on a Windows laptop.
Two-factor authentication
Two-factor adds a second step at login (a 6-digit code from an authenticator app). We strongly recommend it for the household's primary account.
To set up:
- Open Settings → Security.
- Click Enable two-factor.
- Scan the QR code with an authenticator app (Authy, Google Authenticator, 1Password, Bitwarden).
- Enter the 6-digit code to confirm.
- Save your backup codes. These let you sign in if you lose your phone.
After it is on, every new sign-in requires the code. Signed-in devices stay signed in.
We currently support authenticator apps. SMS 2FA and hardware security keys (FIDO2) are on the roadmap.
Active sessions
Under Settings → Security → Sessions, you can see every device currently signed in to your account: device type, location, last activity.
You can revoke any session with one click. The next time that device tries to use the app, it will be signed out.
If you ever notice a session you do not recognize, revoke it and change your password immediately. Then enable two-factor if you have not already.
Linked external accounts
A few features connect to outside services. Each has its own connection settings:
- Google Calendar. Disconnect under Settings → Integrations.
- Apple Sign-In. Manage under your Apple ID (iOS Settings).
- Stripe. Manages your subscription. Disconnect by canceling the subscription.
Disconnecting any of these does not delete your Life Maintenance account.
Account data export
You can download a copy of your data any time:
- Open Settings → Privacy → Export my data.
- We bundle everything (items, schedules, photos, costs, notes) into a ZIP and email a download link.
- The link is valid for 24 hours.
This is a one-shot snapshot, not a live sync.
Deleting your account
If you want out, we will not make it hard.
- Open Settings → Account, scroll to the bottom.
- Click Delete account.
- We will ask you to type your email to confirm.
- We immediately erase every item, schedule, photo, note, family membership, and cost record.
- Any active subscription is canceled (you may need to also cancel via Apple if you billed through the App Store).
- We send one final confirmation email.
Deletion is permanent. We cannot undo it. If you might want your data back later, export it first.
Privacy
We never sell your data. We do not share it with advertisers. We only share with the specific services that power the app (Stripe for payments, Resend for email, Supabase for hosting), and only what they need to do their job.
See our Privacy Policy for the legal details.
What to read next
- Billing and plans for subscription management.
- Notifications for what we send and when.
- Contact support if you cannot get something working.